See how the system operates
Monitor the usage and operating state of elements, thermostats and thermal cutouts, with temperature sensing where included in the installation.
Guardian Element Monitoring System
Monitor your hot water.
Plan the response.
Remote monitoring for commercial hot water systems.
Developed by E2M, G.E.M.S monitors heating elements, temperature and electrical performance. It gives our engineers the information to identify faults, investigate remotely and plan the work needed.
COMMERCIAL HOT WATER / CONNECTED DIAGNOSTICSClient portal
The real system
The equipment.
The monitoring.
Installation photograph and dashboard examples
from the G.E.M.S product brochure.
A brochure screenshot with client details removed, shown as a recorded example. Readings and configuration vary by installation.
Temperature, power and element status.
See element states alongside temperature and electrical trends. Support remote investigation with a clearer picture of what the system is doing.
PDF · 6 pages · 3.9 MB
Follow the signal
How G.E.M.S
identifies a fault.
Explore a heating cycle, a fault and the response.
Interactive explanation · no live readings.
01 / OBSERVE
See the heating cycle in context.
G.E.M.S records the demand for heat alongside electrical load and temperature, so the engineer can compare what the system is being asked to do with its actual response.
Heating cycleDemand + electrical load + temperature
The message that matters
Fault information,
sent to your team.
The alert explains what needs investigating.
The original brochure shows an element-failure email: the thermostat is calling for heat, but no current or power draw is present. That gives the maintenance team a specific issue to investigate.
Identify the abnormal behaviour Notify the maintenance team Plan the appropriate response
Brochure example. Notification recipients and response arrangements are agreed for your installation.
Insight with a practical purpose
System monitoring
and fault reporting.
Review the readings, investigate the fault
and arrange the appropriate work.
Identify issues earlier
Failure notifications can help bring a developing issue to attention, giving your team and E2M more information before arranging the response.
Make maintenance more informed
Use operating information to support investigation, planned attendance and the coordination of appropriate remedial work.
Explore avoidable waste
Understand unusual operating patterns and discuss whether an underlying fault or unnecessary running time needs investigation.
From the G.E.M.S brochure
More detail
for fault diagnosis.
The diagnostic view records operating cycles, runtime, demand and electrical behaviour. Our engineers can review these patterns alongside element and thermostat states when investigating a problem.
- Heating element, thermostat and thermal cut-out state monitoring
- Temperature, current, voltage and power information where included
- Operating history to support remote fault investigation
- Failure alerts to the agreed contacts
Monitoring alongside existing controls.
G.E.M.S is a monitoring and diagnostic system. Existing thermostats and thermal cut-outs remain the primary safety controls. The heating system’s local operation remains independent of the monitoring connection.
A connected service
From installation
to ongoing support.
01
Review your system
We discuss your hot water equipment, operating demands, monitoring requirements and connection arrangements.
02
Agree the installation
E2M agrees the monitored components, available readings, notification arrangements and access for your site.
03
Use the information
Your team and E2M can use the available status and notifications to investigate issues and plan appropriate work.
Monitoring supports your maintenance arrangements. It does not replace servicing, safety devices, statutory checks or your water-safety programme.
The value of acting earlier
Estimate the cost
of unnecessary running.
Savings start with finding an avoidable cost.
Use your own assumptions to explore an example.
Illustrative energy example
What could avoidable running time cost?
If monitoring helps an engineer identify unnecessary heating operation, corrective work may reduce that waste. Adjust the inputs below.
Illustrative annual energy opportunity£274
1,095 kWh per year
3 kW × 1 h × 365 days × £0.250/kWhAn example calculation, not a measured G.E.M.S result or savings guarantee. Monitoring alone does not reduce consumption: an identified issue and appropriate corrective action are required. Figures exclude VAT, installation, connectivity, subscriptions, maintenance and remedial costs. Operating changes must preserve the required hot water temperatures and water-safety arrangements.
£300 in avoided premiums
Two emergency attendance premiums at an assumed £150 each would total £300. Earlier diagnosis may allow planned attendance; the repair itself may still be required.
£500 of contribution at risk
Two hours of interrupted trading at an assumed £250 contribution per hour would put £500 at risk. Actual operational impact depends on the business and the fault.
These are separate hypothetical scenarios. They are not client outcomes and should not be added together as a return-on-investment forecast.
Client monitoring
Access your
monitoring portal.
Access the G.E.M.S portal using the sign-in details issued by E2M. Your available sites, system readings and monitoring access are managed separately within the portal.
Need access or support with an existing system? Contact our team so we can confirm the right arrangements for your site.
G.E.M.S client access
Continue to the dedicated monitoring portal to sign in. This website does not collect your monitoring password or display private customer readings.
Open G.E.M.S portal Request access or a demonstrationMonitoring and
engineering support.
Connect G.E.M.S monitoring with E2M’s reactive maintenance, planned care and mechanical expertise.